The analysis of unpaid energy bills shows a wide variety of situations. The main causes are old housing and low incomes. Support measures provided by EDF solve urgent cases, but the long-term improvements of houses remain a challenge. The question remains: will the new energy suppliers support...Read more

The prices of electricity, gas and other fuels such as coal are still rising, and this trend looks set to continue in the coming years, which means that, unless swift and effective action is taken, the number of vulnerable energy consumers could also increase markedly. The purpose of this...Read more

The privatization of basic utilities has led to a shift in their status from producers of social goods to traders in commercial commodities. The social policy consequences of this shift have been transferred from the public to the private domain with significant results for poorest con sumers,...Read more

This document is an important European legislative document concerning the energy market, which includes in art. 3(7) the obligation to "define the concept of vulnerable customers which may refer to energy poverty".Read more