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What are the barriers that prevent those in fuel and water poverty accessing support mechanisms?


Research conducted in 2009 by Snell and Bradshaw found that there is a close link between fuel and water poverty, and that certain demographic and socio-economic characteristics increase the likelihood of a household being defined as both fuel and water poor. This research also found that there is limited take-up of statutory and other forms of support by eligible fuel and water customers. This MRes project will investigate the barriers that prevent customers from taking up financial support with their utility bills, and will compare knowledge and accessibility of fuel and water financial support mechanisms. The MRes will assess existing support mechanisms on the basis of the research findings, and will make some initial policy recommendations.