Energy poverty, a secondary problem for the poorest consumers
The aim of this study was to identify the actors in the non-profit associative sector involved in helping the most disadvantaged segments of the population. This served to gather data that could be used to facilitate universal access to energy and to implement effective preventive actions to avoid problems pertaining to the energy supply (electricity cuts and/or unpaid bills). The survey results show that the energy issue is not a problem identified by the large NGOs. Although problems of unpaid electricity bills exist, they are secondary compared to the most urgent difficulties of the people received. For those who can hardly meet their most basic needs such as food, the problem of energy is not a priority. From this point of view, the urgency characterizing most situations in the lives of the individuals received by the large NGOs makes any prevention or raising awareness of energy control illusory.