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Policies & Measures

This section contains information about policies and measures addressing energy poverty.

Organisation type
Target socioeconomic group
Target housing situation

Households that have debts on their energy bills will be forwarded to the the supplier of last resort and prepayment electricity and gas meters are implemented, sometimes coupled with a power limiter for electricity (with a minimum guaranteed supply).Read more

Organisation type
Target socioeconomic group
Target housing situation

This measure aimed to establish ongoing engagement with households that do not normally participate in neighbourhood groups or existing structure. Through this engagement, households were pointed to suppliers that offered a special tariff for low incomes.Read more

Vulnerable consumers receive some protection against disconnection. First, they can request to delay payment on their electricity bills or to pay in installments. Second, they can choose to get a prepayment meter installed.Read more