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Policies & Measures

This section contains information about policies and measures addressing energy poverty.

Organisation type
Target socioeconomic group
Target housing situation

The heating allowance for pensioners allows low-income pensioners to get heating related expenses reimbursed if the costs exceed a certain threshold. The heating allowance is differentiated between single households or couple households.Read more

The measure provides financial assistance to certain households to cover their energy bills during cold weather in the winter period (November 1 - March 31). Cold weather is defined as a period when the average temperature has been recorded as, or is forecast to be, 0 degrees Celsius or below...Read more

Vulnerable consumers receive some protection against disconnection. First, they can request to delay payment on their electricity bills or to pay in installments. Second, they can choose to get a prepayment meter installed.Read more

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