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Policies & Measures

This section contains information about policies and measures addressing energy poverty.

Organisation type
Target socioeconomic group
Target housing situation

Disabled consumers may not be disconnected from supply in case of late payment or non-payment. They also receive additional assistance by allowing the measurement and payment of the bill to happen at the place of use, as well as the possibility to receive additional information on the bill.Read more

Vulnerable consumers receive some protection against disconnection. First, they can request to delay payment on their electricity bills or to pay in installments. Second, they can choose to get a prepayment meter installed.Read more

Organisation type
Target socioeconomic group
Target housing situation

This project contributed to energy poverty abatement at the practical and structural level by empowering energy poor households to take actions to save energy and change their habits, and by establishing energy poverty as an issue that demands structural solutions. In cooperation with social...Read more

The European Bank for Reconstruction and Development, the European Commission and the Bulgarian Ministry of Energy have set up the REECL facility, in co-operation with Bulgarian commercial banks, to help Bulgarian households upgrade their houses and/or flats. The REECL facility provides loans...Read more

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