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Policies & Measures

This section contains information about policies and measures addressing energy poverty.

Organisation type
Target socioeconomic group
Target housing situation

SLIME is a programme for low-income households that aims to coordinate actions against energy poverty on a local level. It aims to facilitate the identification of vulnerable households, financially support these households and coordinate between involved organisations.Read more

Organisation type
Target housing situation

Aid is granted on a monthly basis to persons or families who meet multiple pre-defined conditions, for instance: - The monthly income of the person or family is lower than a pre-defined standard; - The apartment is single and no larger than: one-room - for 1 person; one-bedroom for two and three...Read more

Organisation type
Target socioeconomic group
Target housing situation

This measure provides investment support and guidance to households in energy poverty to improve energy efficiency. In addition, this measure also provides financial assistance for energy efficiency investments in apartment buildings.Read more

The Priority Services Register (PSR) is a free service provided by suppliers and network operators to customers in need. Services include advance notices of planned power cuts, priority support in an emergency, and meter reading services. Suppliers are also prohibited from disconnecting...Read more

Vulnerable consumers receive some protection against disconnection. First, they can request to delay payment on their electricity bills or to pay in installments. Second, they can choose to get a prepayment meter installed.Read more

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