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Policies & Measures

This section contains information about policies and measures addressing energy poverty.

Organisation type
Target socioeconomic group
Target housing situation

The Code of Practice for Energy Suppliers strengthens the rights of electricty and gas customers. Several rules on disconnecting customers' energy supply are included. For example, a supplier must contact the customer multiple times before they are allowed to disconnect the customer's supply and...Read more

Organisation type
Target socioeconomic group
Target housing situation

The EU is committed to tackling energy poverty by its roots and protecting vulnerable consumers, and made it a policy priority in the Clean energy for all Europeans package, adopted in 2019.

Significantly, a common definition on energy poverty was agreed for the first time in these new...Read more

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