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Policies & Measures

This section contains information about policies and measures addressing energy poverty.

This measure provides certain households with an energy audit to advise on energy efficiency improvements, as well as some basic energy saving equipment (for example LED lights). Long-time unemployed persons are trained to give the advice. Households were also given the option to buy a new...Read more

Organisation type
Target socioeconomic group
Target housing situation

The Code of Practice for Energy Suppliers strengthens the rights of electricty and gas customers. Several rules on disconnecting customers' energy supply are included. For example, a supplier must contact the customer multiple times before they are allowed to disconnect the customer's supply and...Read more

The measure provides financial assistance to certain households to cover their energy bills during cold weather in the winter period (November 1 - March 31). Cold weather is defined as a period when the average temperature has been recorded as, or is forecast to be, 0 degrees Celsius or below...Read more

Organisation type
Target socioeconomic group
Target housing situation

This measure gives additional safeguards against disconnection for vulnerable households, and prohibits disconnection of all households during the winter (October 1 - April 1). A household consumer is considered vulnerable if the termination of the transport or the supply of electricity or gas...Read more

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