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Policies & Measures

This section contains information about policies and measures addressing energy poverty.

Organisation type
Target socioeconomic group
Target housing situation

Households that have debts on their energy bills will be forwarded to the the supplier of last resort and prepayment electricity and gas meters are implemented, sometimes coupled with a power limiter for electricity (with a minimum guaranteed supply).Read more

Organisation type
Target socioeconomic group
Target housing situation

Disabled consumers may not be disconnected from supply in case of late payment or non-payment. They also receive additional assistance by allowing the measurement and payment of the bill to happen at the place of use, as well as the possibility to receive additional information on the bill.Read more

Vulnerable consumers receive some protection against disconnection. First, they can request to delay payment on their electricity bills or to pay in installments. Second, they can choose to get a prepayment meter installed.Read more

This measure provides financial assistance to households to pay their energy bills through a social tariff. Since 2016, it is automatically awarded to households receiving certain social benefits and to low income households. For household to qualify, the electricity and natural gas consumption...Read more

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