DescriptionARERA is the Italian independent Authority for energy, networks, and environment. Within its general role of consumers’ protection and empowerment, ARERA is in charge of managing the Italian support system against energy poverty (Bonus elettrico e gas). The Bonus is a lump sum aimed at reducing the cost of energy for disadvantaged families according to their economic conditions or the need for electric health protection devices. On average, the Bonus reduces the gas bill around 25% and the electricity bill around 35%. Such an instrument is fully compatible with competition in the energy market, is mainly funded by other energy customers, and is granted to about 800.000 families each year.