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KEPKA - Consumers' Protection Centre

KEPKA - Consumers' Protection Centre's picture
KEPKA is a non-governmental, non-profit, independent Consumers' Organization.
The establishment of KEPKA, in 1982, was exclusively a private initiative, due to a strong concern on the lack of a concrete Consumers' protection policy, in Greece and the difference between the level of protection in Greece and that of the other Member States of the EU. This concern was shared among all the founding members. All these 36 years, we have been trying to raise Consumers’ conscience, in Greece and protect Consumers’ rights.

Our main activities are raising consumers' conscience in Greece and protecting consumers' rights, informing consumers on products, services, economic interests, health, nutrition, environmental problems, human rights, ethics and urging the Greek Government, the European Commission and the European Parliament to develop a consumer policy towards the improvement of the quality of the consumers' and citizens' lives.

KEPKA has neither commercial activities nor any income coming from political parties, organizations or enterprises. The members' contribution (annual subscription), governmental and EU grants are the only financial sources of the organization.

KEPKA is administered by a 9-member board. Its members are elected by the members of KEPKA, through general voting, every three years. All members of the Board are volunteers, they do not get paid by KEPKA, they devote their free time to our Organization. KEPKA is represented by the President and the General Secretary. From 2004 to 2007, our President was the Coordinator of the National Consumer Council, which is a committee advisory to the Ministry of Development. Since February of 2008, the President of KEPKA is a member of the Executive Committee of the Consumer and Market Council. Since February 2010, our Gen. Secretary is a member of the European Consumer Consultative Group (ECCG).

KEPKA represents Consumers at local level, at the Amicable Dispute Committee of the Prefecture of Thessaloniki and the Amicable Dispute Committee of the Urban Transport Organization of Thessaloniki. At national level, KEPKA represents Consumers in National Consumer and Market Council, in Economic and Social Committee, in the Committee for the surveillance of the Services of General Interests, National Committee of e-commerce and at the Committee for the Certification of Consumers’ Organizations. KEPKA is a member of Consumers’ International (C.I.), of the European Consumers’ Organization (B.E.U.C.), of Health Action International (H.A.I.), in the Alliance for Lobbying Transparency and Ethics Regulation (ALTER – EU), of European Organization for Standardization (ANEC), of the European University Continuing Education Network (EUCEN), of Transatlantic Consumers’ Dialogue (T.A.C.D.), of the informal Federation of Greek Consumers Organizations (Fe.Gre.Co.). KEPKA has been certified as an At-Large Structure (ALS), in Internet Corporation for Assigned Names and Numbers (ICANN). KEPKA represents Greek Consumers at various other National, European and International Organizations and Institutions.

We have established Organizations in eight other greek cities and we have formed an informal federation (FE.GRE.CO), in order to better represent, consumers at local level.

Previous Work / MAIN Experience
KEPKA has participated as active partner in the following Projects, which are relevant to consumers’ protection and education:
• Efficiency 2.1
• Consumer Classroom
• “Green” habits at home and at work
• Assessing and Reviewing the Criteria of Representativeness of Civic NGOs
• Chemicals in toys
• Healthy Profood (QLRT-2001-002235)
• The Eurolive Study (QLK1-CT-2001-00287)
• Financial Literacy Stimulation - Finalist (2008-3491/001-001)”.
KEPKA’s role at all scientific projects is mainly the dissemination of the project’s results to the consumers.

KEPKA was the leader partner for Greece for DOLCETA - Developing On-line Consumer Education Tools for Adults, it has participated in all 8 modules and has been involved at the experts’ team for Module 6 (General Services) and Module 8 (Food Safety).