An Energy Café is a local community initiative providing energy advice and advocacy in a welcoming setting - often with tea and cake! People who attend Energy Cafés will receive tailored advice, information and support on a range of issues, including: how to effectively engage in the energy market to reduce energy bills, how to deal with fuel debt, and how to reduce energy consumption and energy costs by cutting unnecessary energy use and energy loss from their properties. Energy Cafés provide an opportunity to identify vulnerable members of the community and refer them to other services such as housing and health authorities. They can also act as a triage service providing appropriate referrals to other services such as a home visit service.
Energy cafés provide good value for money in terms of helping clients to make financial savings by engaging with the energy market and enabling access to price support mechanisms and debt relief. The financial savings achieved can be significantly larger than the cost of providing the service.