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Legal notice

Following the public call for tender ENER/B3/2015/507-2, this website is managed and maintained by a consortium of universities, think tanks, and the business sector. The consortium is led by the University of Manchester, and composed of Ecofys, European Policy Centre, Intrasoft International, National Energy Action and Wuppertal Institut für Klima, Umwelt, Energie.

Legal disclaimer

The sole responsibility for the content of this website lies with the authors. It does not necessarily reflect the opinion of the European Commission. The European Commission is not responsible for any use that may be made of the information contained therein.

Privacy of our email lists

We maintain e-mail lists to keep interested, eligible individuals informed about important topics, and individuals must affirmatively request to join them.

We configure our list server software to refuse to divulge the email addresses of our list subscribers to anyone other than those whom we authorize. We do not divulge any email address registered from the Website.

However, we are not the author of this software, and are not responsible for any failures in the software to preserve subscriber anonymity.

Opting out and modifying information

Subscribers to our e-mail list may terminate their subscriptions via a link at the bottom of each email sent from the consortium.

Privacy policy

This privacy policy sets out how the EU Energy Poverty Observatory uses and protects any information you provide when you use the membership scheme. To read about our policy regarding the use of cookies, please visit our Cookies disclaimer page.

While creating and updating your profile, your personal data will be collected in accordance with this privacy notice and further processed for the purposes detailed hereafter.

What we collect?

By using the membership scheme, you consent to the collection of general information and contact details of yourself/your organisation.

What we do with the information we gather?

The purpose of this data processing is the creation of a database for the whole energy poverty community. We mainly require this key information for the monitoring and evaluation processes.

The collected information will also be used to customise the EU Energy Poverty Observatory website ( in order to provide you with content that is tailored to your own interests. 

This database will finally help us to periodically contact you and other members, keeping you informed about the latest developments of the EU Energy Poverty Observatory initiative and its related events.

Who has access to your information?

The data collected in the online restricted area is managed by the University of Manchester. The European Commission’s Directorate-General for Energy will have access to the required data for the monitoring and evaluation purposes. We will not distribute your personal information to third parties unless we have your permission.

How can you modify or delete your personal information?

You may update or delete your data and contact details at any time.

  • To edit your account, you need to login in to your membership account and change your profile accordingly (visit your profile when logged in, and click on the Edit tab).
  • To delete your account permanently, please contact the portal administrator.


We are committed to ensuring that your personal information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

General Disclaimer

Responsibility for what is filled in the restricted area lies with each user - YOU. You alone are responsible for the content of your profile visible on the EU Energy Poverty Observatory website. We are not responsible for any use that may be made of the information contained therein. Hence we are not responsible for the actions of third parties, the content of their website, or any products or services they may offer.

Contact us about our legal notice

If you have any doubts or questions regarding this legal notice, please email us at: